Refund policy
We want you to be satisfied with your purchase and encourage all customers to inspect their orders carefully upon delivery. Please review the information below regarding damaged shipments, return eligibility, refund processing, and return shipping responsibilities.
Inspect Your Order Upon Delivery
Please check your shipment carefully when it arrives. All freight deliveries must be thoroughly inspected for any damage before accepting. If you notice any damage to the packaging or product, note it with the delivery driver and, if possible, take photos. Please email the pictures to us for reference.
The shipper is not responsible for shipments that are not signed for as damaged upon delivery.
Return Window & Eligibility
Returns are accepted up to 30 days after an order has been delivered. Please notify customer support with any return claims beyond this time frame.
Items must be in brand-new, resalable condition, including original packaging, to ensure a full refund.
Items in the Blowout Collection are final sale and are not eligible for returns or refunds.
Refund Processing
Once we receive your return, please allow 7–10 business days for inspection and processing. Approved refunds will be credited back to your original payment method.
Product Images
Product photos on our website are provided by manufacturers and may not exactly match what is included in your purchase. Please review the full product description to confirm all included components and part numbers.
Return Shipping Costs
The customer is responsible for shipping costs for discretionary returns. Original shipping charges are non-refundable unless the item is noted as damaged or defective upon delivery.
Exchanges
We do not offer direct exchanges. If you wish to receive a different item, please return the original product for a refund and place a new order.
Start a Return
To submit a return request, please visit our returns portal below. You'll be guided through the process and asked to provide your order details and reason for return.